Privacy Policy
Last Updated: 1/12/2026 | Effective Date: 1/12/2026
Terrascapes Land Care (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us — including through our website, communications, services, estimates, text messages, emails, and client portal.
Please read this policy carefully. By using our services or accessing our website, you agree to the practices described below.
1. Information We Collect
We collect personal information you provide directly to us and some information automatically through analytics tools.
Information You Provide
Name, address, phone number, email, and property address
Payment and billing details
Service history and preferences
Communication records with our team
This information is collected when you request estimates, schedule services, complete forms, or communicate with us.
Automatically Collected Information
We use analytics tools (Google Analytics and Webflow built-in analytics) that automatically collect:
Device and browser information
IP addresses
Pages visited and interaction data
Cookie identifiers
This helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We use personal information for business purposes including:
Providing and fulfilling services you request
Scheduling and service notifications
Sending invoices, billing reminders, and receipts
Communicating about service changes, weather delays, or updates
Improving our website and services using analytics data
We do not sell or rent your personal information to third parties.
3. Cookie & Tracking Technology Disclosure
Our website uses cookies and similar tracking technologies. These technologies collect data about how you interact with the site to improve performance and user experience.
Analytics Tools:
Google Analytics: Places cookies to collect website usage and behavior data. This helps us review trends and understand how users find and navigate our site.
Webflow Analytics: Tracks statistically aggregated information about site usage.
This information may be considered personal information under certain privacy laws.
Consent Banner and Options: You will see a cookie consent banner when you visit our site where you can choose to accept or decline non-essential cookies. You may adjust your browser settings to refuse cookies or use third-party opt-out tools.
4. CCPA/CPRA – California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
Your California Privacy Rights
Right to Know: You can request the categories and specific pieces of personal information collected about you in the past 12 months, the sources, business purpose, and categories of third parties shared with.
Right to Access: You can request a copy of your personal information.
Right to Delete: You can request deletion of your personal information (subject to legal exceptions).
Right to Correct: You may ask us to correct inaccurate personal information about you.
Right to Opt-Out: You may opt out of the sale or sharing of your information. Although we do not sell personal information for monetary value, “sharing” under CPRA may include certain data transfers for analytics purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a request: contact us as listed below. We will respond within required legal timeframes.
5. How We Share Your Information
We may share personal information with:
Service providers who support our business operations (CRM, payment processors, analytics)
Subcontractors/partners when needed to complete service work
Legal authorities, if required by law
We do not share personal information for third-party marketing or behavioral advertising beyond analytics purposes.
Text Messaging and Mobile Opt-In Data
Mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. We use your mobile number only to provide the messages you agreed to receive, such as service updates, scheduling notices, and account communications.
6. Security
We implement technical and administrative measures to protect your personal information. However, no system is completely secure, and we cannot ensure absolute security.
7. Data Retention
We retain personal information only as long as necessary for:
Business operations
Legal compliance
Providing services to you
Retention periods may vary depending on the type of data and regulatory requirements.
8. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third parties.
9. Updates to This Policy
We may update this Privacy Policy as laws, technology, or business practices change. The updated version will be posted on our website with an updated effective date.
10. Contact Us
If you have questions or want to exercise your privacy rights, contact us:
Terrascapes Land Care Email: Contact@TLC707.com Phone: (707) 200-8372 Address: 2661-A Santa Rosa Ave #624, Santa Rosa, CA 95407